CLAUDIUS REICH
San Francisco, CA
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Objective: |
Applications and end-user technical support position, with potential for expansion into database management and scripting. |
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Attributes: |
Responsible, self-starting and self-regulating, detail-oriented, hard-working, analytical, punctual. |
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Office Skills: |
Familiar with Active Directory, MS Exchange, c.Support, iManage, extranet & FTP, Cisco IP Phone. Document production expert. Microsoft Office Specialist (Office 2003). Extensive familiarity with Word 2003, Hummingbird DM, Legal MacPac, Windows XP Pro. Familiar with Excel 2003, Powerpoint 2003, Visio 2003, Outlook 2003, Adobe Acrobat Pro, Workshare DeltaView, LexisNexis InterAction, ScanSoft TextBridge Pro; LexisNexis HotDocs, Visual Basic, WordPerfect 9, Netscape, Internet Explorer, Mozilla Firefox, etc. Have also used earlier versions of most applications above. Extensive use of upper-level word processing functions (automatic paragraph numbering, automatic table of contents, table of authorities, columns, tables, styles, graphics boxes, cross-reference, etc.). |
Work Experience:
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July 2008 to present Heller
Ehrman LLP 333
Bush Street San Francisco, CA 94104-2878 |
Help Desk Analyst: Answered live calls, voicemail and email, assessed problems using inquiry and VNC, did ad hoc research, provided speedy resolution and/or dispatched technicians. Handled Outlook public folder permissions management. |
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September 2001 to June 2008 Howard Rice et al. Three Embarcadero Center, 7th Floor San Francisco, CA 94111-4024 |
Legal Word Processor: Extensively revising
lengthy legal documents. Advanced work
with litigation documents and formatting.
Firm’s practice includes extensive litigation, some corporate matters. |
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July 1998 to August 2001 Shearman & Sterling 555 California Street, Suite 2000 San Francisco, CA 94104 |
Legal Word Processor: Inputting and extensively
revising lengthy legal documents.
Advanced work with financial tables and presentation charts for SEC
filings. Windows troubleshooting. Firm’s practice includes mergers, securities
law, litigation, etc. |
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April 1990 to May 1998 Greene Radovsky Maloney & Share LLP Four Embarcadero Center, Suite 4000 San Francisco, CA 94111 |
Legal Word Processor: Inputting and extensively
revising lengthy legal documents.
Wrote and tested custom macros to address firm-specific problems. Firm’s practice included litigation, real
estate, securities, tax, etc. |
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October 1986 to March 1990 various temporary agencies in San
Francisco, Boston and New York |
Legal WP/WP/Secretary/Clerk: Inputting and extensively
revising legal documents from rough copy and tapes; various secretarial
tasks; etc. |
Education:
1984 Sarah Lawrence College, Bronxville, NY Three semesters; liberal arts
1993 Computer Learning Center Computer programming; certificate
References furnished upon request.